http://stories.apcc.org.au Virtual Tabletops Sat, 06 Mar 2010 19:00:28 +0000 http://backend.userland.com/rss092 en Tony Lembke The team at Doctors Grand Plaza have had great success with their version of the patient held health summary - "the blue folder" Melissa Cahill tells their story. Our finest achievement conceived through the collaborative process is our “blue folder”. The blue folder is our version of the hand held ... http://stories.apcc.org.au/2010/03/the-blue-folder/ [caption id="" align="alignright" width="225" caption="He was a hard headed man...."] http://stories.apcc.org.au/2009/12/life-in-the-fast-lane/ Tony Lembke Have you ever worked out the steps involved in completing a GP Management Plan and Team Care Arrangement? The Doctors of Ivanhoe have mapped this process, and produced a Tracking Sheet to assist in making sure each step is completed. Mary Howe from the practice added this comment to our story ... http://stories.apcc.org.au/2009/12/tracking-care/ Tony Lembke 'Protected time' is invaluable for improvement work - but in a busy practice it is often hard to find. The Sorell Family Practice came up with a novel way to protect this endangered species. As you know, if you keep doing what you're doing you're keep getting what you get. ... http://stories.apcc.org.au/2009/12/purple-time-protecting-endangered-species/ Andrew Knight The people at Mt Barker/Balhannah Medical Clinic in South Australia were part of the second wave of the Collaborative back in 2005. They remind us that “care redesign” is one of the pillars of effective chronic care. That is you can’t keep doing the same thing and ... http://stories.apcc.org.au/2009/11/the-rise-and-rise-of-the-chronic-care-coordinator/ Tony Lembke Dubbo Family Doctors took the idea of a practice noticeboard and extended it to better suit their own purposes. As Ai-Vee Chua writes "In the spirit of PDSAs, I am submitting one 'small' step in the multitude of changes we have made (and will make) at our practice as a ... http://stories.apcc.org.au/2009/11/recipe-for-an-electronic-noticeboard/ Andrew Knight How much of our capacity is lost bit by bit – chipped away in little inefficiencies? This story from Romsey Medical Centre appealed to me because it underlines a lesson it took me years learn. Here is how they tell it… “It’s hard to choose just one ... http://stories.apcc.org.au/2009/11/tracking-doctor-starting-times/ Tony Lembke This is the first in our new series of Virtual Tabletops, as part of the 1001 Stories Project. In the 'Carve Out' model for appointments, some appointments each day are kept reserved as 'book on the day appointments', for patients with acute conditions. In our practice, these are coloured green. If ... http://stories.apcc.org.au/2009/10/appointment-golf/