The rise and rise of the chronic care coordinator

November 25, 2009
The rise and rise of the chronic care coordinator

Andrew Knight
The people at Mt Barker/Balhannah Medical Clinic in South Australia were part of the second wave of the Collaborative back in 2005. They remind us that “care redesign” is one of the pillars of effective chronic care. That is you can’t keep doing the same thing and expect different results! [...]

Posted in Chronic Disease | Tagged , | * 16 Comments

Recipe for an Electronic Noticeboard

November 16, 2009
Recipe for an Electronic Noticeboard

Tony Lembke
Dubbo Family Doctors took the idea of a practice noticeboard and extended it to better suit their own purposes.
As Ai-Vee Chua writes
“In the spirit of PDSAs, I am submitting one ’small’ step in the multitude of changes we have made (and will make) at our practice as a result of being involved in the [...]

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Tracking doctor starting times

November 11, 2009
Tracking doctor starting times

Andrew Knight
How much of our capacity is lost bit by bit – chipped away in little inefficiencies? This story from Romsey Medical Centre appealed to me because it underlines a lesson it took me years learn. Here is how they tell it…

“It’s hard to choose just one from the most worthwhile collaboratives [...]

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